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History
& Ethos
September 1983: Unlike most other distributors and turnkey solution providers, our journey started as part of a manufacturing company, Swiss headquartered Datwyler Cabling Solutions (est. 1915). As the UK arm of this global cabling manufacturer we provided all technical, logistics and project support for Datwyler clients in the UK & Ireland.
With some of the best performing cabling solutions on the market, we became specialists in IT infrastructures for mission critical applications, as well as fire safety systems and intelligent lift cabling.
We gradually added more complementary product lines to our range, such as modular data centres, cabling for harsh & manufacturing environments, network cabinets and modular flat cabling systems for building automation.
By January 2014 we had developed our range and expertise beyond our core Datwyler offering and, following a management buy-out, became iDAC Solutions. Whilst maintaining our close relationship with Datwyler, and offering continuing support for their products, programmes, and system warranties, we were able to branch out even more.
Since then we have grown our portfolio further to include new and innovative smart building technologies, including building management software, occupancy solutions, smart lighting and managed EV charging systems.
By working closely with our best-in-class technology partners, we strive to provide clients with integrated building systems that make their transformation plans a reality; offering our expertise, excellent customer service and unrivalled project support at every stage of their journey.
Our values & ethos
- We are an ethical company and will work hard for our customers
- We offer excellent customer service (we have high expectations from our partners and expect the same for our clients).
- We are professional, responsive (timely), knowledgeable, friendly, respond swiftly and effectively and offer a good over all experience.
- We supply quality products that solve problems and exceed expectations
Ethical
We strive to conduct ourselves ethically & professionally. Maintaining the principles of honesty and fairness during all our dealings with partners, suppliers & clients.
Hard-working
Our customer service team are committed to supplying clients with products & services in a timely & professional manner; even assembling items themselves to meet deadlines.
Collaborative
iDACS collaborate with technology partners to deliver the best smart building solutions available; and with customers to make sure that the offering addresses their specific needs and goals.
Hands-on
Our technical team work closely with logistics, integrators, consultants and clients throughout the specification, installation and commissioning phases of the project, to ensure a smooth roll-out.
Knowledgeable
The majority of our staff have been in related industries for many years. Our partners are also chosen for their expertise & experience. By working with industry experts, we can advise & drive market developments
Intentional
All our actions are derived from a conscious decision to provide the best services and solutions to customers. We constantly review our processes & partners to ensure we meet our intended goals.
Get in touch to find out how we can help with your next project
Whether you have a technical question, would like a quote or to arrange a site survey, please contact our team.